QotW5: Is that really me online??
During my secondary school times, I recalled using nicknames such as Milky Way. There was a period of time that I run out of ideas on what nicknames I should use; I even went to check dictionary to find some weird terms but has a nice meaning to it and used it for my nickname. After frequently changing nicknames, I finally settled on Jchris. It sounded nice and it combines my initial and my favorite idol name in it. That was during the IRC (internet relay chat) days.
With the new fad of using Instant messenger, I simply just put my name and some words that describe how I felt that day. It is pretty amazing as through the short message that was shown, one can clearly see how you are feeling and what kind of person you are. Well, if you are the pessimistic kind of person, most probably, negative ideas or quotes will be frequently seen on your nickname.
Indeed, the physical invisibility characterises much online communication means that identity is no longer tied to any physical form; the self presented online is not fixed to a physical body. There is freedom that allows one to self-select attributes and present what they wanted to show others. It was mentioned by Joseph Walther (1996) that CMC permits communicators to “express themselves in ways more revealing of their … self-ideals than they might otherwise” (Chester)
What exactly is online identity?
As mentioned from the Wikipedia, “an online identity is a social identity that network users establish in online communities. Although some people prefer to use their real names online, most Internet users prefer to identify themselves by nicknames which reveal varying amounts of personal information. In some online context, including internet forums, MUDs, instant messaging and online games, users can represent themselves visually by choosing an avatar, an icon-sized graphic image. As other users interact with an established online identity, it acquires a reputation, which enables them to decide whether the identity is trustable.” (Online identity, 2007) However, due to the anonymity online, there is a possibility that people will “fabricate, conceal and exaggerate traits” (real me online). The person you are talking with may not be the perfect person you think he or she would be.
Trustable identity----> reputation
Back to the IRC days, there are operators who have thousands of songs that are available for anyone to download. I will identity their nicknames with their efficiency; there will be couple of these operators who has a good reputation of sending songs fast and having a library of the newest songs existing in the market. With ‘better service’ given, the users will most probably spread the word around, increasing the operator’s reputation.
Another example of a trustable nickname leading to high reputation would be online shopping. Why would some consumers send money to these sellers without the fear that their products will not be sent to them? These sellers must have a trustable identity and certain reputation. In some buying and selling websites such as the yahoo auctions and eBay, each seller will have a star system that show how trustworthy and reputable he or she is. The higher the number of stars, the more trustworthy the seller will be. Therefore, that will allow more people to buy from the seller.
Deception and identity theft
Like what I mentioned earlier, anonymity online gave anyone an easy access to be any person they wished to be. I have to admit that I did play around with nicknames while using IRC. There were times when I become a guy just to see how attractive I may be. If not I could change my nickname to ‘sweet gal’ and my avatar of a not so popular but pretty singer, you will not believe how many ‘Hey! Can I be your friend?” I can receive. It is amazing that even though there is a risk that the pretty girl may turn out to be a 40 year old lady, many people still fell into the trap.
The above example is a form of identity deception -impersonation. “If I can pass as you, I can wreak havoc on your reputation, either online or offline” Compared to the real world, the virtual world allows us to impersonate on chat rooms or even in eBay. There is no extra work to be done as one just need to alter the nickname to be exactly the same as yours and everyone else will think the person is you.( Donath ,1996) I encountered a similar incident. Someone used my nickname in IRC and chatted with my friends. Worse, the person even asked weird and obscene questions. Luckily, some of my friends called me personally and I made it clear that someone is impersonating me and stealing my identity. It is frightening that how easily a person can destroy one’s reputation online.
Solutions
Personally, I think it is hard to eliminate identity theft and deception. The characteristic of the internet-anonymity allows users to easily impersonate and trick other users. All of us thus should have the mentality that identity theft and deception can be easily done. In chat rooms, users should not trust other users easily unless he or she is a friend you may already know. Also, users must be careful of what can be revealed and what not to be revealed. Bigger companies such as bank companies have also tried to solve these problems by tightening the internet security in their websites.
Conclusion
I guess it is not easy to escape from identity theft and deception in the chat rooms or anywhere else in the virtual community. It is even harder to build a good reputation online as it can be easily destroyed by deception and theft. The internet is a very convenient tool for shopping, banking and making new friends. However, there is also risk involved. Everyone thus should be careful with who they may be dealing with.
References
Chester, Andrea .The Real Me Online: Playing with identity on the internet,
RMIT University, Australia. Retrieved on February 16, 2007
http://www.odr.info/unforum2004/chester.htm
Donath ,Judith S. ( 12 November 1996) Identity and Deception in the Virtual Community, MIT Media Lab. Retrieved on February 16, 2007
http://smg.media.mit.edu/people/Judith/Identity/IdentityDeception.html
Online identity (8 February 2007). In Wikipedia, the Free Encyclopedia. Retrieved on February 16, 2007 from
http://en.wikipedia.org/wiki/Online_identity